I can’t say anything but excellent! Susana and her family treated me well beyond to what i was expected. They showed me that i am part of their worldwide family. I missed my flight and distressed, what Susana did, she surprised me to cheered me up! a surprised that worth it to keep. Susana and the whole family I LOVE YOU ALL, if i get a chance to visit you again, i would, but if not, i will find you in paradise. So i would rate her more than 5stars.